Why European clients order EDM Machine parts from us？

Why European clients order EDM Machine parts from us？

One of new clients from European market had sent us an inquiry about EDM machine spare parts on our website in Aug of 2024. And this client had placed an order with me at the of last week (Sept20, 2024) after full discussions of about 30 pcs of emails between us.

This is the mail from the client for your reference:

Now I am thinking about the reasons why the European client chose us as one of their suppliers in China. Maybe there are several reasons as following:

1.     It is easy for clients to find out us as we keep updating our website information continually;

Normally we update new products, troubleshooting method or stories news on our website frequently.

The clients can find out us easily and they are very interested in these articles on our website when they source the key words like wire EDM machines spare parts, EDM consumables with google.

2.     The client’s special requirement can be understood and met well in our company;

Clients’ inquiry can be replied quickly within 1 working day here, and the special requirement will be confirmed by our experienced sales managers. In other words, we can understand clients’ true need fully and offer the workable solution quickly.

3.     The client can get a better price and pre-sales and after-sales service here;

The manufacturers of CNC machinery tools cannot produce all of the Spare parts or consumable parts by themselves as there are hundreds or thousands of items on each model machinery tool. And they do not pay more attention to these small parts either.

However, we are specialized in EDM machines spare and consumable parts since 2010, and can offer the EDM spare parts and consumable parts at a very competitive price. Meanwhile, we pay more attention to the pre-sales and after-sales service. The service is much faster than the above manufacturers too here.

In summary, the European clients can get a good quality right product with good service at a very competitive price from us. That’s why they have placed the trial order with us soon.

If you’d like to get a long-term reliable partner in the business line of EDM machines spare parts from China, it is wisdom to choose us from now on.